Providing Funeral Services since 1888
Initial steps to take when someone passes away.
When you are ready to call us, we will ask preliminary details, such as whether the deceased has died at home, in a hospital or a nursing home, and advise on transferring them into our care. Our office team will be able to assist you with the initial required procedures, such as obtaining a Death Certificate and where to carry out registration. See also: What to do when a death occurs.
Please be advised that our office hours are 9:00am – 4:30pm. Our out-of hours line can be contacted (on 01306 882266 or 07787475372) when a death occurs outside of a hospital and the coroner is not involved. We cannot move anyone into our care until the death has been verified. Transfers of care from hospitals can only occur when the hospital has authorised release and the relevant paperwork has been completed. Hospital transfers are only possible during office hours, due to the opening hours set by the hospital.
Bespoke funeral arrangements
We believe that a funeral service should be as individual as the person who has died, and therefore offer a wide range of services which can be tailored to suit the needs, wishes and requirements of the family of the deceased. We are pleased to offer services starting from direct cremation and meeting you for an attended committal service at your choice of crematorium, cemetery or church, and a multitude of personalised services, such as horse-drawn hearses, dove release and pipers. Our arrangers will be pleased to assist you in providing the perfect goodbye, while providing you with kindness and support.